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Author Topic: Trying to get in contact with CGC  (Read 14752 times)

Offline Erak

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Trying to get in contact with CGC
« on: July 12, 2016, 03:24:07 PM »
I'm trying to contact CGC to find out the tracking # for my replacement board that was supposedly sent out. I contacted UPS and they have nothing listed as being scheduled for delivery to my address. But I was told by CGC it was shipped.

Their phones are down. And all emails bounce back or fail.
Is their an alternate #. As my distributor cannot contact them. I can not contact them. The only person I can get a hold of is Lloyd. But he can also not get in touch with them at the moment. And does not have access to that information unfortunately. But tried to help.
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Offline schonb25

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Re: Trying to get in contact with CGC
« Reply #1 on: July 12, 2016, 06:45:50 PM »
There is a massive Comcast outage in Chicago and nobody has internet over there and hopefully gets resolved tonight. I would give it a shot tomorrow.


Marc

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Offline Erak

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Re: Trying to get in contact with CGC
« Reply #2 on: July 12, 2016, 09:24:17 PM »
Thanks for the heads up.

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Offline schonb25

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Re: Trying to get in contact with CGC
« Reply #3 on: July 12, 2016, 10:20:16 PM »
If CGC said it shipped, it shipped. UPS ground to Canada can take a few days. I know it stinks that your machine has been down but it will be up soon!

Marc
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