MMR insert text is thin and transparent

[jonny_eh]

How does one get these diffusers? I'm 99% certain I need them for my MMR #701.

[Keith]

I believe you can submit a ticket although the parts are supposed to be available through dealerships moving forward.

[PPS]

We have the diffusers on order ... waiting.

[bagajellydonuts]

We have the diffusers on order ... waiting.

Looking for clarification, is there a specific run that is eligible for this part or is it available by request regardless of build sequence or trim option?

[Keith]

Diffusers installed and the game inserts are perfect.  In my opinion, the inserts are now clearer than on my original MM.
Thank you to PPS for your commitment to resolving this issue.

[brucipher]

I am on the edge of purchasing a MMR-LE from someone who wants out (that hasn't gotten their machine yet).  Does anyone know if the thin black ink is still present on the machines currently in production, and if so, are the diffusers being installed in the factory?

[PPS]

Just got some MMR diffusers in and are now on the store ...


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[gliebig]

So....CGC sends out who knows how many playfields with bad ink, comes up with a half-assed fix....then expects people to pay for it!?!?!?!?!  WTF.

Setting a bad precedence for service.  I'm probably out of future games from them. 

[PPS]

Well, that's not exactly what is happening.


a) if you feel that your game has an issue then you work with CGC (submit a ticket, call them, email them) and if they agree then they will work something out with you under warranty.


b) PPS has put diffusers for sale for anyone that wants them - some do, many do not, independent of a) above.


So we are just making an MMR part available which is what we do as the master parts distributor.


rick

[Drewblood419]

I can see the benefit of installing the diffuser regardless of the ink issue. It disperses light better in the inserts and has a more "original" look in comparison to the led hotspot that occurs without one. It doesn't necessarily change the tone of the insert or the ink but makes them more legible for sure and has more of a incandescent feel while maintaining enough brightness from the led. If you feel that your machine needs the diffuser as a warranty claim just call your distro. If not but you want one anyway or would like a replacement down the line at least they are being made available through PPS. 

[Viper001]

I can see the benefit of installing the diffuser regardless of the ink issue. It disperses light better in the inserts and has a more "original" look in comparison to the led hotspot that occurs without one. It doesn't necessarily change the tone of the insert or the ink but makes them more legible for sure and has more of a incandescent feel while maintaining enough brightness from the led. 

Isn't there supposed to be a setting in the software to change the insert lights to be dimmer and simulate the appearance of incandescent bulbs? And wasn't it hyped that there are 3 individual LED per insert, and if one goes out the other 2 will brighten and compensate? With all of that hardware and apparent control over things why is this thing needed at all, why not just give folks a brightness control in software? They are providing infinite variability on each individual coil power in the game, this would seem to be easy to do.

[gliebig]

I can see the benefit of installing the diffuser regardless of the ink issue. It disperses light better in the inserts and has a more "original" look in comparison to the led hotspot that occurs without one. It doesn't necessarily change the tone of the insert or the ink but makes them more legible for sure and has more of a incandescent feel while maintaining enough brightness from the led. If you feel that your machine needs the diffuser as a warranty claim just call your distro. If not but you want one anyway or would like a replacement down the line at least they are being made available through PPS. 

Maybe they need to rethink this new LED system then?  I put LED's in my other games from the '90's and have no readability issues at all.

[glasairpilot]

I have no problem paying $30 for a diffuser if necessary.  I am more concerned about the lack of production of the machine itself.  Little problems like diffusers can be dealt with later since they have no real impact on game play or reliability.  Not having the machine is a real bummer.

[TaylorVA]

There will supposedly be a setting to change the brightness of the LEDS, of course it was also stated that all new games would get the diffusers so....

[PPS]

Here is what I have from CGC:


- CGC put these on a few games, but after that no longer does - as some people do not want them. Diffusers are not installed on any new games nor will they.
- If you have an issue that you feel is warranty then you go directly to CGC to deal with it, certainly can enlist your reseller for help.
- Otherwise PPS has diffuser kits for sale, or you can try to get your reseller to provide them to you


Rick