I opened a ticket on mine, it does seem odd how faded they appear when the lights are on. The white ones at the bottom are the worse and, just like others have said, I can't read them at all with the lights on, with the lights off they are hard to read. I don't mind if the solution is a corrected blank replacement playfield. I just did a play field replacement on a STTNG, by the looks of things MMR would be a much easier swap. Heck I'd even be willing to pay a little something for a correct play field.