Messages

1

MMR Support [MMR Members Only] / Re: How the frig do I get the back glass translite open!!!!!

« on: May 02, 2016, 07:33:06 AM »

Thanks, I'll check today

2

MMR Support [MMR Members Only] / Re: Hopefully last issue!

« on: May 02, 2016, 07:31:51 AM »

Figured out the diverter edge was getting caught under plastic ramp.  I gave it a bend and now it's working fine.  Thank you

3

MMR Support [MMR Members Only] / Hopefully last issue!

« on: May 01, 2016, 09:43:36 PM »

I keep getting tower diverter stuck open.  I fix it and sure enough two games later happens again.  Any other solutions than opening and testing and closing and repeat repeat repeat?

4

MMR Support [MMR Members Only] / Re: What is blue plastic piece for?

« on: May 01, 2016, 07:04:38 PM »

Thank you

5

MMR Support [MMR Members Only] / Re: What is blue plastic piece for?

« on: May 01, 2016, 06:25:36 PM »

Is that something I should check out of the box?  I have never worked on a machine before and all the language is new.

6

MMR Support [MMR Members Only] / What is blue plastic piece for?

« on: May 01, 2016, 05:32:35 PM »

I received a little blue plastic thing in the parts bag.  What is it and what is it for?

7

MMR Support [MMR Members Only] / Re: How the frig do I get the back glass translite open!!!!!

« on: May 01, 2016, 05:27:27 PM »

Thank you, it was tough and didn't want to break it

8

MMR Support [MMR Members Only] / How the frig do I get the back glass translite open!!!!!

« on: May 01, 2016, 04:38:02 PM »

I just got the machine but can not open the backbox, I found the key for it and it turns a quarter turn but then I can't lift it out!!!! PLEASE HELP

9

MMR Support [MMR Members Only] / Re: Flipper Assembly

« on: May 21, 2015, 09:49:15 PM »

Hearing that actually makes me feel a little better.  Of course I fear the worst with what's been commented on thus far.  I just fear to miss something that I have no clue to "check on my own" I fear being one of the customers that don't necessarily know any better.  I'm not a pinball tech expert, but I LOVE pinball for the game, not the mechanics or electronics.  I want to enjoy the game, not trouble shoot.  Do you know what I'm saying?  I understand there can be some issues and no one is perfect.  But once you get to this high end of an item at 8000+.  Almost perfection should be implied.  Especially with the time already invested, on an item that was developed in 1997.  I guess I am more disappointed thus far more than anything else.  I'll wait, I've already waited a year after paying in full to JJP.  But I have a problem waiting forever for something that has to be fixed as soon as I get it. Thanks for the pat on the back though.  Appreciated.   

10

MMR Support [MMR Members Only] / Re: Flipper Assembly

« on: May 21, 2015, 08:21:03 PM »

Ok... This is getting friggin ridiculous. I am not an electrician or mechanical guru.  I just want this game.  It better come delivered perfect.  If not...I do not expect to troubleshoot myself.  Unless you want to pay me for assembly and repair of a new game. Otherwise CGC will be getting a bill from a local pinball repair man.  8000+ is a tremendous amount of money to pay for what I am hearing and seeing.  Would it be acceptable from any other company?  NO! It wouldn't be.  I understand some people feel accepting of all these issues and that's fine.  But I and I'm sure others are not ok with this.  Could you say "well then what are you buying it for".  My response to that would be CGC should put a disclaimer regarding ridiculous delays and don't expect things to work perfectly, purchaser may be responsible for multiple technical issues out of the box.   However, I did not get that memo.  Am I ranting?....YES!  Do I have every right to...YES!  Do I still want this game...I really do!   But I do not expect to perform my own inspection and repair out of box.  That is ridiculous!  I appreciate and respect the help that has already been provided by the powers that be, thank you, but considering the number of games and the number of issues for a game that was developed years ago simply does not make sense.  Some have said its not that many.  Well, considering the number I have read about, and we can assume that many have not been reported because some may not know better or go through other routes, there has been a lot based on number of problems/numbers produced.  Some have been pretty major too.  I will be criticized for this rant I'm sure, but if you are accepting of this subpar performance thus far, I hope the next car you buy, you don't have to troubleshoot the transmission and reconnect some loose wires before you can drive it...oh and the brake pedal is a little loose... Just tighten the screws a little.