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MMR Support [MMR Members Only] / Re: Slingshot Damage
« on: July 27, 2015, 04:57:47 PM »
Got the longer plunger kit and installed them yesterday and took like 30 minutes for both. Thanks Lloyd for the help.
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MMR Support [MMR Members Only] / Re: Slingshot Damage
« on: July 22, 2015, 08:56:02 PM »
Lloyd here is my ticket #179 slingshot kicker hitting playfield
It was closed for some unknown reason and never got the plunger kit so any help would be appreciated Thanks
It was closed for some unknown reason and never got the plunger kit so any help would be appreciated Thanks
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MMR Support [MMR Members Only] / Re: MMR Shaker not working
« on: April 30, 2015, 12:07:44 AM »
resolved and fixed after receiving and replacing power board, Thanks all
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MMR Support [MMR Members Only] / Re: MMR Shaker not working
« on: April 29, 2015, 04:12:48 PM »
Thanks Lloyd so can't see why a tracking number can't be sent then the customer would have some idea that it was actually sent and when to expect it. If that could be done then it would answer a lot of questions of who, what, when, where is the replacement part. It will be a month now w/o a functioning shaker and seems like forever to get r dun and more than half that time was waiting for a new part to arrive, and during that time have no idea if it was ever sent or not.
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MMR Support [MMR Members Only] / Re: MMR Shaker not working
« on: April 28, 2015, 10:18:23 AM »
Well so much no luck getting any answers here or on the Chicago Gaming issue site! Someone please answer my questions? Still waiting and also put in a ticket for a gold touchup paint kit last Friday April 23rd but nothing on that either.
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MMR Support [MMR Members Only] / Re: MMR Shaker not working
« on: April 26, 2015, 11:00:01 AM »
So waiting now for a new power board to be sent since it looks like that was my original problem. Lloyd had emailed me that Doug was sending one to me sometime. I appreciate the help the only question is why can't replacement parts have tracking numbers to see if they actually have been shipped and when you might want to watch for the UPS guy when leaving items at the door so to have some idea to have some timeframe of when you will get them especially if left unattended on my front porch.
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MMR Support [MMR Members Only] / Re: MMR Shaker not working
« on: April 14, 2015, 04:16:47 PM »The old one most likely took out it's fuse.
Right inside the coin door on the right side is the power supply for it, please see if the LEDs next to the fuses are lit.
Thank you,
LTG : )
So when I put the shaker in test run the led for the shaker turns green on that board, do you know what fuse it is for the shaker motor.
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MMR Support [MMR Members Only] / Re: MMR Shaker not working
« on: April 14, 2015, 12:15:36 PM »
Got the new shaker motor last Friday and hooked it up but does not run in the test mode. I have had no time yet to test to see if it is getting power. Problem still exist somewhere and am sort of getting tired of taking off the glass and trying to fix this.
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MMR Support [MMR Members Only] / Re: MMR Shaker not working
« on: April 09, 2015, 08:07:12 AM »Chicago Gaming has your information, and Doug inquired about your address to me, which I pointed out is on the ticket.
So right now I believe Doug is taking care of it.
Thank you,
LTG : )
Still waiting for my shaker motor to arrive at my door and it did not come in the mail yet. A tracking number would be helpful since Doug said he sent it several days ago.
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MMR Support [MMR Members Only] / Re: MMR Shaker not working
« on: April 02, 2015, 02:06:15 PM »
Okay thanks Lloyd so I will wait another day before ranting!
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MMR Support [MMR Members Only] / Re: MMR Shaker not working
« on: April 02, 2015, 01:16:00 PM »
I am getting unhappy with the response so can someone give me a happy pill please cause I am bouncing around trying to IE explore if someone has responded to my request on different sites and I am starting to talk to myself since no one answers!
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MMR Support [MMR Members Only] / Re: MMR Shaker not working
« on: April 02, 2015, 10:15:55 AM »
So I am still waiting to hear if I can get a replacement shaker motor. So I identified the problem on Monday March 30th and issued a ticket to Chicago Gaming that same day, got a reply that CG received my issue ticket, Lloyd asked on Monday to try some things to identify the problem and I followed thru and by doing that found out my shaker motor had a bad winding. So reported that back to Llyod and Chicago Gaming and updated my ticket with the problem and my shipping info and game number on Tuesday March 31st and have heard nothing since. I asked Lloyd yesterday Wed. April 1st to help me find out why my issue has not been addressed. Now Thursday April 2nd and still waiting. I am not bashing anyone here but just trying to get this issue moving and resolved. Thanks for any help anyone can provide.
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MMR Support [MMR Members Only] / Re: MMR Shaker not working
« on: March 31, 2015, 04:30:55 PM »
Look at who my agent is handling my ticket for my issue at Chicago Gaming, I don't know if that is good or bad? From the ticket it said:
Agent Working on This Ticket
Doug Duba
President
Agent Working on This Ticket
Doug Duba
President
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MMR Support [MMR Members Only] / Re: MMR Shaker not working
« on: March 31, 2015, 03:43:44 PM »
So I responded to all early this morning and wanted to know if a shaker was now being sent?
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