Messages

1

MMR Support [MMR Members Only] / Re: Slingshot Damage

« on: July 18, 2015, 12:48:45 AM »

I am cofident everything will come out ok.

2

MMR Support [MMR Members Only] / Re: Slingshot Damage

« on: June 11, 2015, 05:05:17 AM »

It is not normal wear and tear it is a manufacture defect. Which is why we have a warranty. Some of the games have the damage right out of the box. Like I said before if some people are ok with it good for them I am not. Still waiting on the official answer.   

3

MMR Support [MMR Members Only] / Re: Slingshot Damage

« on: June 04, 2015, 10:41:53 AM »

No I would expect them to replace the quarterpanel unfortunately you can not replace just part of the playfield that is damaged. "There is no way a company can do what you ask." My Stern Star trek LE had a defect on it not even as bad as this and that is actually what STERN did sent me out a populated playfield to swap out. "CAn we get back to reality" It's time for you to get back to reality because this is what pinball companys do when their is a defect in the playfields they sell. Stern makes extra playfields just in case of mistakes like this. The game is under warranty from manufacture defects and if this is not a manufacture defect I do not know what is. Also I have a hard time believing you even own a MMRLE. But if you do and your ok with the defect then good for you but I am not. Like I said tho I am sure PPS will do that right thing here.