Knockout to Shooter Lane Consistently Failing

[Jthon]

I'm having a problem where the ball won't kick out into the shooter lane, instead it repeatedly tries to kick out but falls back into the ball trough. This has been happening for long enough periods that entire multi balls are missed because the ball never kicks out. I've even had balls fail to ever launch and the game think a ball drained.


This make the game basically unplayable (or very unfun at least) since you can never know if the ball will properly eject or get stuck.

[Lloyd Olson]

Hello

This was on the ticket you opened and I posted information to help you.

Thank you,
Lloyd

[Jthon]

Thanks for the fast response!


The balls are definitely popping up then falling back down. I'm first going to re-check the level to make sure that's not a problem then see if I need to go bend some metal. (It looks a little tight). Am I better off adjusting the metal or just trying to turn the power up on the kicker?

[Lloyd Olson]

Please try adjusting the power first.

Thank you,
LTG : )

[Jthon]

Power didn't help, but bending the metal a bit seems to have made it consistently work. When I was looking at the hole it seemed a bit small, barely large enough for a pinball to fit through (which I guess is the point?)

[JustScott]

I'm having the same problem. Can you give a little more detail on what you did to fix it? Thanks!

[rand]

Had the same thing, No Biggy , not all the time but a Few ...
You see the Big Black curved piece O Steel ...That directs the ball down into the Hole ..
Instead of Pliers to scare things up I took a 4" crescent/adjustable  wrench [ Small Wrench] adjusted it down clamp onto this black Guide curved diverter and just ever so slightly lifted up to bend the black metal diverter ,,,[Hence the reason for the small adjustable wrench a better feel ]..and Walla..!!! ball comes out all the time now..
This unit just needs minimal tweaking as it just plays so awesome ,,

[Jthon]

I generally followed a guide here for Woz: You are not allowed to view links. Register or Login


Basically open up the machine and pull the play field out. You need to loosen and remove two screws (which require a socket, or in my case careful pliers) on the front of the pinball apron. Then you just slide the apron forward a bit and lift and it should come off. Might stick a bit at first but a firm push should get it off.


Then I just bent the little metal flap out a bit so the opening was a bit more square. Overall this was pretty easy to do.

[rand]

Yes that is Correct J as I thought he was talking about Merlins kick out ...
Bend upward toward the upper shooting lane ...Adjustable wrench I find clamping sheet metal works the best ..

[Cam]

Rick/Lloyd
These types of adjustments should all be identified and rectified during QA game testing before the machine is ever boxed.
Thx!

[PPS]

i think we know that.

[mcc]

Unfortunately these shipping issues will always happen after successful QC - little bit of tweaking is normal... and there's lots of support available.